Reference

How batjil Handles Your Personal Information

Your account data, payment details, and browsing activity on batjil are handled with clear rules — what we collect, why we collect it, and how long we keep it. Access to our platform depends on your local law and eligible regions in Bangladesh.

Data collected only as neededbKash, Nagad, Rocket payment privacyRight to access or delete your dataBangladesh-region account protection
batjil How batjil Handles Your Personal Information
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

We apply security measures at every layer of your account — from login to payment processing. Here is how the key areas work in practice.

Account Security

Your account is protected with password hashing and session tokens. Suspicious login attempts from a new device trigger a verification step before access is granted.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings.

Data Retention

We keep your account data while your account is open and for a defined period after closure. Payment records tied to bKash, Nagad, or Rocket transactions follow the retention rules of those processors.

Your Rights

You can request a copy of your data, ask us to correct inaccurate details, or request deletion of your account. Submit requests through support chat or email with your account details.

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how your data is used, want to request a copy of what we hold, or need to update your account details, our support team handles privacy requests directly. Responses are sent to your registered contact on file.

Email Support Send your privacy request to our support address and include your registered account email so we can verify your identity before processing.
Live Chat Open the chat window from your account dashboard. Our team can walk you through data access or deletion requests during support hours.
Account Settings Some data updates — like your contact number or linked wallet — can be made directly inside your account settings without contacting support.

Privacy Questions We Hear Most

Straight answers to what Bangladesh account holders ask about their data on batjil.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data to secure your account.

We share only what is necessary with payment processors like bKash and Nagad to complete transactions. We do not sell your personal data to advertisers or data brokers.

Your data is retained while your account is active. After closure, we keep records for the period required under applicable regulations in your eligible region.

Contact our support team via live chat or email with your registered account details. We will verify your identity and send your data to your registered contact address.

Yes. Submit a deletion request through support chat or email. We will process it in line with our retention obligations and confirm once your data has been removed.

Payment data passed through bKash, Nagad, or Rocket is handled by those processors under their own security standards. We do not store your full wallet credentials on our servers.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.